We at Kalamkaar understand that sometimes you may need to cancel an order. Our cancellation policy is designed to be as flexible and straightforward as possible, in line with our commitment to providing a seamless shopping experience for our valued customers.
Cancellation Timing
You may cancel your order free of charge at any time before the parcel has been handed over to our designated courier service. Once the parcel has been given to the courier, we cannot accommodate cancellations.
How to Cancel an Order Online
Log in to your Kalamkaar account, go to ‘My Orders’, select the order you wish to cancel, and click on the ‘Cancel Order’ button.
Helpline: Call our customer support helpline to initiate the cancellation process. Please have your order number ready for verification.
Legal Compliance
This cancellation policy complies with the ecommerce regulations in Lahore, Punjab Province, Pakistan. It is your responsibility as a customer to read and understand this policy before making a purchase.
Disclaimer
Kalamkaar reserves the right to change this policy at any time. We encourage customers to review our cancellation policy regularly for any updates. By placing an order through our ecommerce platform, you are agreeing to this cancellation policy. Thank you for choosing Kalamkaar for your high-end furniture accessory needs.